Department of Informatics and Telematics

ΕΠ40 - Decision Support Systems

General Information

School: Digital Technology

Department: Informatics and Telematics

Level: Undergraduate

Course Title: Decision Support Systems

Course id: ΕΠ40

Type: Core Course 

Semester: 7

Teaching and Examination Language: Greek

Is the course offered in Erasmus: Yes

Course web-page:


Lectures (Theory): 3,0

Lab lectures: 0,0

ECTS credits: 5,0

Learning Outcomes

The main goal of the course is the undergraduate students to get acquainted with the decision-making systems both in theory and in practice. This course will provide a first overview of decision-making systems and methodologies as well as familiarize students with the basic decision-making simulation tools. An important goal of this course is the students to gain in-depth knowledge as well as skills that will make it easier for them to engage with decision-making systems at a professional level, emphasizing the needs of the market. For this reason, in addition to the theoretical lectures, students will be given the opportunity to solve practical exercises and laboratory simulations.

General Skills

- Independent Work
- Teamwork
- Adaptation to new situations
- Decision Making                                                                                                                                                                                                                      - Designing Decision Making Simulation Models                                                                                                                                                                          - Experimenting with Decision Making Systems Simulation Models
- Promoting free, creative and inductive thinking

Course Content

Decision Support Systems and Business Research - Types of Decision Making Problems - Decision Parameters - Decision Support - Decision Problem Categorization - Decision Making Process Phases - Decision Making System Components - Decision Making - Decisions - Architecture Decision- Methods of multi-criteria utility theory- Methods of superiority- Methods of multi-objective decision making or goalprogramming- Methods of analysis of preferences- Methods of "raw set" theory - Uncertainty in Decision Support Systems - Decision Making and Case studies -Simulation of Decision Support Systems

Learning and Teaching Methods - Evaluation

Teaching methods: face-to-face

Use of ICT: 

-Open Source Software (Octave)                              -Eclass                                      -Google meet

Course Organization



Semester work load



Lab exercises


Individual of group projects


Lab report preparation




Independent Study





Ι. Written final examination (60%)
ΙΙ. Semester Project assignments (40%)


-ΣυστήματαΥποστήριξηςΑποφάσεων,Συγγραφείς:ΝικόλαοςΜατσατσίνης,ISBN:978-960-6759-44-4,EκδόσειςΝέωνΤεχνολογιώνΙδιωτικήΚεφαλαιουχικήΕταιρεία   -ΠολυκριτήριεςΤεχνικεςΤαξινόμησης:ΘεωρίακαιΕφαρμογές,Συγγραφείς:ΜιχάληςΔούμπος,ΚωνσταντίνοςΖοπουνίδης,ISBN:960-209-449-4,Διαθέτης(Εκδότης):ΕκδόσειςΚλειδάριθμοςΕΠΕ -DecisionAnalysisforManagementJudgment,5thEdition,PaulGoodwin,GeorgeWright,ISBN:978-1-118-74073-6May2014496Pages


-Elsevier, Decision Support Systems                                                                                                                                                                          -Elsevier European Journal of Operational Research (EJOR)