ΕΠ12 - Business Process Management in Suppply Chain

Information

Code : ΕΠ12

Type : Elective

Semester : 5

ECTS credits: 5

Course URL: https://eclass.hua.gr/courses/DIT222/

Expected Outcomes

The course provides to students familiarity with the concepts, methodologies and tools for understanding the management of business processes, the benefits of automation and the impact of business processes on the performance and effectiveness of businesses/ organizations. The students apply in practice a language of business process modeling BPMN Business Process Modeling Notation. The course focuses on the supply chain processes, their impact, their evaluation and redesign with the purpose to improve the business operations and performance. The students will acquire the following knowledge and skills:
Understanding of business process management methodologies and practices.
Quantitative and Qualitative analysis of processes with the purpose to improve them.
Analyzing and Modeling in practice As-Is processes and Proposing and Modeling To-Be processes
Evaluation of alternative, new scenarios of business processes
Understanding of supply chain processes
Applying in Practice BPMN for business process management
Utilization of BPM tools

Content

Lecture 1: Introduction to Business Process BP Management
Lecture 2: BP identification case studies
Lecture 3: BP modeling and redesign methodologies, case studies
Lecture 4: BP Modeling language BP Modeling Notation
Lecture 5: BP modeling diagrams, As-Is and To-Be models
Lecture 6: Introduction to Supply Chain Basics, Processes, Impact
Lecture 7: BP Analysis - KPIs, methods
Lecture 8: Case studies of analysis and redesign of supply chain processes
Lecture 9: Utilization of a BP modeling tool
Lecture 10: Hierarchical BP modeling - Case studies
Lecture 11: Quality in BP modeling
Lecture 12: Qualitative and Quantitative Analysis of BP
Lecture 13: BP transformation of supply chain processes utilizing state-of-the-art technologies IoT, Data analytics, AI etc.

Evaluation Means

Exams 50%
Assignment 50%

Bibliοgraphy

Fundamentals of Business Process Management, Marlon Dumas, Marcello La Rosa,
Jan Mendling, Hajo A. Reijers. Springer, 2013.
Business Process Management: Concepts, Languages, Architectures, Weske Mathias. Springer-Verlag, 2007.
BPM CBOK Version 4. 0: Guide to the Business Process Management Common Body of Knowledge, Tony Benedict, Mathias Kirchmer, et al. 2019.